About NCTI

NCTI provides workforce performance products, services, and education to the cable and broadband industry. NCTI offers extensive and up-to-date training in electronic, instructor-led, paper-based, and Web-delivery formats. The company also provides services such as customized curriculum development, performance assessment and testing, and professional development through college credit and industry certification. Since 1968, system operators, contractors, and industry vendors have turned to NCTI to train more than 250,000 industry professionals.

NCTI Services Overview

NCTI's services employ the latest in methodology, learning design and development, training materials, and technology to provide you with turnkey training solutions. Utilize NCTI's expertise in broadband training:

• Analysis
• Development
• Customization
• Implementation
• Delivery

Program Assessment Audits
Knowing your program's strengths and weaknesses is crucial in defining areas of improvement. NCTI brings more than three decades of program development expertise to its assessment audits. Our audits identify specific areas of improvement by examining training development costs, effectiveness, performance, and return on investment.

Skills Assessment
Training is only effective when you know what to measure it against. To that end, NCTI can assess the strengths and weaknesses of your current staff as they relate to your business, products, or services or provide an outline of core competencies based on your operational structure, job positions, or job functions. From these audits, NCTI can create tools, processes, and training that will help increase employee performance.

Training Program Development
Getting training programs up and running is no longer a monumental task. NCTI makes it easy for you by developing programs to meet any business need you have: complete program creation and implementation, contractor training, specific skill-set development, business projects, and new product deployment training.

Career Path Consulting
NCTI provides all the assistance you need to develop employee career paths that are in line with your company's objectives. For those needing an immediate solution, NCTI can utilize existing Technical and Customer Management and Support Career Paths, which match industry-recognized competencies and job functions. Should you need a more customized solution, NCTI can help develop career paths, and matching curriculum, based on your company's training capabilities and organizational structure.

Customized Curriculum Development
Get the most out of your training staff by focusing on teaching rather than the time-consuming task of developing content. Curriculum development is one of NCTI's core competencies; we can design curriculum with the look and feel of your existing training materials that is specific to your procedures, operations, and equipment. Multiple delivery methods, including blended learning, are also available, so you get the curriculum you need the way you need it.

Instructor-Led Training
Tap into NCTI's resources when you need instructors for the classroom. Our trainers can provide customized content, utilize off-the-shelf curriculum that covers a wide array of subjects and skills, or instruct on existing materials provided through your internal training program. Should you require it, our instructors can even provide workbooks, lecture materials, handouts, PowerPoints, and hands-on activity labs.

E-Learning Conversion and Development
Enjoy the benefits of e-learning, such as ease-of-use, interactivity, instant feedback, and real-time updates. NCTI can develop new and customized training that you can deliver to employees online. We can also convert your existing materials to electronic and online formats.

Learning Management Systems (LMS) Services
Managing training records no longer needs to be difficult. With NCTI's LMS, you have a record of accountability and training down to the individual employee. Our training information platform can also be customized according to your needs to provide testing, track student progress, and manage employee records.

Pre- and Post-Testing
Testing provides you with a critical measuring stick to identify the training needs of employees. NCTI's pre- and post-testing measure employee knowledge gain and can lead to prescriptive training solutions. Our learning and development experts can create a battery of tests designed to measure job-specific knowledge, or they can design tests specific to your needs. NCTI can also design pre-tests for use as tools for hiring and promotion.

To learn more about our services, please call NCTI at (303) 797-9393, or use our Contact Us/Request Information form.